Privacy Policy

INKVAULT ('we', 'our', or 'us') provides studio-grade digital design assets, including branding suites, merchandise mockups, and vector systems. This Privacy Policy details how we collect, process, manage, and safeguard information when you access our website, submit asset request forms, or interact with our invoice-based delivery infrastructure.

By requesting assets or engaging with our platform, you acknowledge the terms established in this document. We do not sell, rent, or monetize your business or personal details to third parties.

We collect only the essential information needed to fulfill commercial licensing, verify agency credentials, issue official invoices, and securely deliver digital files:

• Identity & Contact Data: Full name, business email address, agency or studio name, VAT/tax identification number, and billing address provided during order inquiries.

• Order & Project Specifications: Selected asset tier (Silver, Gold, or Platinum), commercial use parameters, license attribution details, and custom package requirements.

• Technical & Interaction Data: IP address, browser type, operating system, and anonymized telemetry on asset preview pages collected via secure standard server logs.

Collected information is utilized strictly to conduct standard marketplace operations:

• Invoicing & Transaction Facilitation: Generating official enterprise invoices and verifying transactions with accredited payment gateway partners.

• Digital Cloud Delivery: Generating unique, time-limited cryptographic cloud download keys for authorized license holders.

• License Verification & Rights Enforcement: Maintaining a secure registry of active commercial asset licenses tied to agency buyers.

• Client Support: Answering inquiry requests, responding to asset format questions, and providing updated source files when revisions occur.

INKVAULT operates via an order-request-to-invoice workflow. We never store, process, or view full credit card numbers, CVVs, or raw banking authentication credentials on our local servers.

All invoices are fulfilled through certified tier-1 PCI-DSS compliant merchant processors. Billing data transmitted during settlement is encrypted using industry-grade TLS 1.3 cryptographic protocols.

Your order logs, cloud download credentials, and licensing certificates are stored on encrypted cold-storage servers located in secure data facilities with strict role-based access control.

We retain customer transaction records for as long as necessary to satisfy accounting regulations, tax compliance laws, and perpetual license verification requests from registered buyers.

Regardless of your location (including GDPR and CCPA jurisdictions), you have full control over your stored records:

• Right of Access & Portability: Request an export of all agency details and active asset licensing records associated with your account.

• Right to Rectification: Correct inaccurate or outdated billing contacts or invoice addresses.

• Right to Erasure: Request permanent deletion of non-essential contact data, provided all pending invoice obligations and tax record requirements are satisfied.

We may update this Privacy Policy periodically to reflect technological changes, regulatory guidelines, or new marketplace features. Updated versions will be published on this page with a revised 'Last Updated' timestamp.

For legal requests, data removal submissions, or privacy inquiries, contact our data protection team directly via our verified inquiry desk : support@inkvault.media